Doctor leaning relaxed against the reception counter of his practice – work is done
From autumn 2026

For physicians
who are done being paper-pushers.

Idana AI Assist uses state-of-the-art AI to give you back the hours that bureaucracy and research cost every day.
Medically sound. Guideline-aligned. With DPA and processing in the EU.Medically sound. With DPA and processing in the EU.

Non-binding · No payment details required · Free during the beta

The AI solution for medical teams

Not just an AI chat.
An AI workspace for your team.

Select template, add details, done – in an interface designed by physicians for your daily workflow. State-of-the-art AI models deliver precise, neatly structured answers. Give your team Idana AI Assist instead of private consumer AI from the US.

idanaAI Assist
+ New chat▦ Assistant
Statins from which LDL?Clinical classification · Today
Cardiology medical letterDocumentation · 2 hrs ago
Health insurer appealForms & bureaucracy · Yesterday
Work tray2
My profile
Organisation account
AI short training
MMpraxis@example.testPlan: Pro
Clinical classification Privat-Modus
From which LDL do guidelines recommend statins?
Matching Guideline · Pro
National Care Guideline for Lipid Disorders
AWMF reg. no. nvl-001 · chapter 4.2 · current version
Original source ↗
Suggested by a second AI and checked for relevance to your question.
Message to the assistant …
ShortDetailed Send

AI can make mistakes, please verify results. Learn more
– Chat saved

The complete package

Specialised AI agents
that really help you.

idana Idana AI Assist One workplace.
Six specialists.
Doctor smiling as she locks the practice door – clocking off on time
6:02 p.m. Done.And really done.

Documentation & bureaucracy

Your evening is yours again.

No empty chat window, no prompt guessing: Idana AI Assist guides you through the tasks that truly consume your time using proven templates. It writes. You review.

Medical letters and reports: The template provides structure and wording; you add the case details.
Payer and authority correspondence, appeals cleanly structured instead of painstakingly drafted.
Create custom templates and share them with your team – describe what it should do, Idana builds it.
Dictate instead of type – up to five minutes at a time, the transcript lands in the draft. Never sent automatically.

The Work Tray

Edit created documents
and share them with your team.

With a single click, any AI response becomes a document that you can edit, export in your organization's export layout as Word or PDF, and share with your team. Shown here using the example of the data privacy notice:

1
AI answerDraft is created in the chat
2
Work trayYou review & amend
3
Team trayShare & comment
4
Digital bulletinKeep important things present

Practice Notice: Data Protection Information

Saved
</> Markdown Word PDF Publish notice
H1H2H3FKUM1.

Dear patients,

the protection of your data is our highest priority. With this notice we inform you about which personal data we process for which purpose – and which rights you have.

1. Which data we process

We process your master data, insurance data and the health data required for your treatment – exclusively on the basis of legal provisions (Art. 9 GDPR) and only by the practice staff trained for this purpose …

2. Your rights

You have the right at any time to information, correction and – where legally possible – deletion of your data. You can reach our data protection officer via the reception …

SM
S. Meyer (MFA) commented: “Fine like this – I’ll add the data protection officer’s office hours.”
Team-Ablage

For clinical questions

Intelligent guideline research.

Simply ask clinical questions in the chat – the answer comes in plain language. In the Pro plan, a second AI then reads along and assigns the matching official guidelines: with reference, chapter and link to the original.

Ask a question. Done. No prompt tinkering, no searching through PDFs – the answer arrives directly and clearly.
Guideline suggestions with source citation (Pro): Title, registry number, and chapter at a glance – one click opens the original source. Verify in seconds instead of searching for minutes.
Professional cross-check (planned): Have a response critically cross-checked by a second, independent AI upon request.
Doctor focusing intently on a monitor with a clean chat interface
Guidelines in view. Automatically.Exclusively in the Pro plan.
Medical assistant comfortably dictating a note into a smartphone
Dictate instead of typing.For the whole team – from Standard.

For your practice team

AI for your team –
by your rules.

Finally give your team a clearly and transparently governed contractual alternative to private AI accounts: Assign the right edition to everyone, and benefit from comprehensive team features, a role concept, and access control.

Internal practice knowledge (planned): Store internal standards, SOPs, and QM documents centrally – responses will then align with your organization's rules.
Personal profile with specialty: The AI adapts responses to the role and medical specialty of each user.
Brief AI training with knowledge check: supports your team's AI literacy pursuant to Art. 4 EU AI Act – easy to document and implement.

Security without compromise

Your patients trust you.
You can trust us.

The best thing we do with your data: as little as possible.

7-day deletion & Private Chat

Saved chats delete automatically after seven days. Private Chat is not stored server-side as a chat in the first place — its history remains encrypted in this browser for up to seven days.

Nothing in the logs

No prompts, answers, uploads or medical content in logs – not even in the event of an error. Raw files and dictation audio are never stored.

Your data belongs to you – with DPA

Processing in the EU, data processing agreement included, no AI training with your input, permissions enforced on the server side.

Developed by physicians

Idana AI Assist comes from Idana AG – digital health from Freiburg since 2016, with the established solution for digital patient intake.

Flag of the European Union
High-performance & secure:
Artificial intelligence via BSI-C5-audited EU cloud.

Your inputs are processed exclusively in a cloud whose security level is audited according to the BSI C5 criteria catalogue (C5:2020 Type 2) – hosted in the EU. The audit report applies to the cloud infrastructure used, including AI services; Idana AI Assist as a SaaS service is not yet BSI-C5-audited.

To uphold medical confidentiality

Private Chat for sensitive patient data.

Medical questions often contain information from a specific treatment case. In Private Chat, Idana does not store history, responses, or attachments as a server-side chat or as server files. The history remains encrypted in this browser for up to seven days. For each response, the selected content is transmitted live to the AI provider.

Physician working on a laptop with Private Chat from Idana AI Assist
Local storage for sensitive chatsEncrypted in this browser, not stored as a chat at Idana
No server-side chat history: Private inputs and responses are not stored as a chat on Idana servers — the history remains encrypted in this browser for up to seven days.
Retroactively switchable: If you accidentally enter patient data into a normal chat, you can switch it to private after confirmation: The conversation stored on the server is deleted and continued only locally in encrypted form. By design, there is no way back.
Active attachments remain visible: They are retransmitted with follow-up questions until you deselect them. Their prepared version remains encrypted in this browser for up to seven days; DOCX files are converted to text locally in the browser.
Private stays private: Private content cannot be transferred to standard chats, the workspace, or content-related feedback.

This keeps the decision simple: Patient data belongs in Private Chat. There, Idana does not store the chat server-side.

More about data privacy in AI Assist

For Hospitals, Networks & Telemedicine Providers

Idana AI Assist
for large organizations.

Are you evaluating AI support for multiple workstations – with specific requirements for data storage, operations, and compliance documentation? Here, you won't find off-the-shelf promises, but clear proposals: What can be proven today, we demonstrate with evidence. What only develops during the project, we state transparently as such.

  • Separate data path for patient dataPatient-related content in Private Chat runs via a dedicated service. Idana does not store it server-side as chat data – and does not write it to log files.
  • Centralized management for teams and locationsManage editions, roles, and access rights for all teams in one place. Your team creates custom templates once and uses them collaboratively.
  • Hosting in a German data center or your ownA custom project, not an off-the-shelf product: Upon request, we clarify your requirements together – from dedicated hosting in a German data center to an on-premise instance in your organization.
  • Custom knowledge sources and internal standardsAnswers aligned with your facility's rules and standards. We will evaluate in a consultation whether and how this fits your organization.
Idana Idana AI Assist
Your own instance
Hospital
North Location
Practice Network
14 Practices
Medical Care Center
South Location
Telemedicine
Headquarters

We provide everything your security and data-protection review requires: data processing agreement, deletion concept, role and permission model, technical data-protection concept.
Talk to us – ideally before issuing your tender.

ai-assist@idana.com

Pricing

What is an evening worth
that belongs to you?

Less than you think. Transparent, cancellable monthly, ready to start right away. Take the chance now and test for free in the public beta!

Lite
For getting started and compact everyday tasks
19 € / user / month *
  • General chat
  • 2 assistants · 6 editable templates
  • Work tray & Word/PDF export
  • Upload & photo as chat context
  • Private Chat & 7-day deletion
Register
Most popular choice
Standard
For daily use in the practice
39 € / user / month *
  • Everything from Lite
  • All 6 assistants · all 22 templates
  • Create & share your own prompt templates
  • Push-to-talk dictation
  • Larger usage quota
Register
Pro
For maximum clinical depth
69 € / user / month *
  • Everything from Standard
  • Guideline suggestions with reference & original source
  • Deeper reasoning for complex tasks
  • Largest usage quota
Register

Editions can be mixed within an organization and assigned to individual team members.
After the beta: Test Standard for 7 days – no payment method required, ends automatically. Cancel monthly.
*) Net prices plus 19% VAT.

FAQ

Frequently asked questions

A secure AI workspace for medical practices: physicians and practice teams draft texts, structure workflows and research clinical questions – with a general chat mode and six curated assistants with proven templates. Developed by Idana AG, building digital patient intake for practices since 2016.

In many practices, AI today runs as shadow IT: private, often free accounts – without a contract, without control and without any guarantee that your input is not used for model training. Idana AI Assist, by contrast, is developed specifically for the needs of medical teams: with curated assistants and prompt templates for everyday practice, a data processing agreement and a guaranteed absence of training on your data. On top of that: a German company with servers in the EU – instead of a US provider without a location guarantee.

Idana AI Assist uses current models from leading providers, operated in the EU region of our cloud – processing takes place in the EU. Your inputs are used neither for training nor fine-tuning general AI models; this is governed by the data processing agreement and secured on the provider side. Prompts, responses, and uploads do not end up in log files, and for patient-related content, there is also Private Chat.

You ask your clinical question as usual – the answer comes in plain language. In addition, a second AI checks which official guidelines match and displays them with title, registration number, and a direct link to the original source. The clinical assessment always remains with you.

Currently only available for users from DACH.

Yes – from Standard. You describe in one sentence what the template should do, and Idana AI Assist creates it for you. Your own templates can be saved per assistant (up to three) and shared with the whole team if you wish.

As soon as information regarding a specific individual is involved, we recommend Private Chat. For patient data, always. For everything else – templates, phrasing, organization, specialist questions without reference to a case – standard chat is more convenient because the history is retained for seven days and responses can be transferred to the work tray. You can switch a standard chat to private retroactively; conversely, doing so in reverse is intentionally not possible.

No. Idana AI Assist is a standalone product and works independently of other Idana solutions – for practices of any size, including solo practitioners.

Idana AI Assist runs in the browser: Create an account, invite your team, get started – no installation, no maintenance, no IT project. There is currently no interface to practice management systems; content enters the chat via typing, upload, photo, or dictation, and results come out via Word or PDF export.

Saved chats delete automatically after 7 days. Private Chat is not stored server-side as a chat; its history remains encrypted in this browser for up to seven days. No AI training takes place using your inputs, and prompts or uploads do not end up in logs – even in the event of an error. Details are governed by the Data Processing Agreement.

Modern German medical care center at twilight – warm light in the windows

Public beta · from autumn 2026

More time for medicine.
From autumn 2026.

Secure your place in the public beta now – free of charge, non-binding, no payment details required.

Secure beta access

We will get in touch as soon as your access is ready.